FAQ

How can I return an item?
You can start the return process within 14 days of receiving the package. To return an item, contact customer service at info@arullo-shop.com to get the return form and return address.

Are there any costs associated with returns?
Yes, you are responsible for the return costs. We recommend using trackable shipping to ensure your return arrives safely, as we are not responsible for lost returns.

Is there a restocking fee for returns?
No, we do not charge a restocking fee.

Where do you ship to?
At the moment we only ship within UK.

How long does it take to process an order?
We need 1-5 business days (Monday to Friday) to process an order.

How long does delivery take?
The delivery time is usually 7-15 business days (Monday to Friday).

Contact us

Phone: +44 7389 675695

Email: info@arullo-shop.com

Address
Arullo by NA MEDIA AGENCY
Meerbeemdlaan 7, 3740 Bilzen, Belgium

Company number: 0792228989

Opening hours
Monday - Friday: 08:00-17:00