Privacy policy

PART 1-WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive your device's Internet Protocol (IP) address to provide us with information that helps us understand your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

ARTICLE 2 CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange a shipment, or make a return, we imply that you consent to our collecting it and using it only for that specific reason.

If we request your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or give you the opportunity to refuse.

How can I withdraw my consent?

If you change your mind after accepting, you may withdraw your consent to be contacted by us regarding the collection, use or disclosure of your information at any time by contacting us.


ARTICLE 3 DISCLOSURE

We may disclose your personal information if required to do so by law or if you violate our Terms of Use.

SECTION 4-BUYER.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.

Shopify stores your data through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. Once completed, your purchase transaction information is deleted.

All direct payment gateways comply with the standards set by PCI-DSS as defined by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by merchants and their service providers.

For a clearer overview, you can also read Shopify's Terms of Service here or Privacy Policy here.

ARTICLE 5-THIRD PARTY SERVICES

In general, third-party service providers used by us will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.

For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be treated.

In particular, keep in mind that some suppliers may be located in or have facilities in a different jurisdiction than you or us. So, if you wish to proceed with a transaction involving the services of a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where the service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, your personal information used to complete the transaction may be subject to disclosure under U.S. law, including the Patriot Act.

Once you leave our store website or are redirected to a third-party website or application, you are no longer subject to this Privacy Policy or our Website Terms of Use.

When you click on links in our store, you may be directed away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

ARTICLE 6 SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, this information is encrypted using Secure Socket Layer (SSL) technology and stored using aes-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, WE follow ALL PCI-DSS requirements and implement additional accepted industry standards.

ARTICLE 7-Cookies

Our website uses cookies to improve your user experience. Cookies are small text files that are placed on your computer when you download a website. They help us understand how visitors use our website so that we can continue to improve our online store and provide you with a better shopping experience.

Types of cookies we use

Necessary Cookies: these cookies are essential for our website to function properly. They enable core functionality such as secure login, shopping cart and checkout processes.

Performance cookies: these cookies collect anonymous information about how you use our website, such as which pages you visit most often. This data helps us to optimize our website's performance.

Functional Cookies: these cookies remember your preferences and choices, such as language or region. They help provide you with a more personalized experience when you visit our store.

Advertising cookies: we use these cookies to deliver relevant advertisements and measure their effectiveness. They help us to understand what products you are interested in and tailor ads to your interests.

Use of Cookies

You can control and manage cookies in different ways. Most browsers allow you to refuse to accept cookies and delete cookies. The "Help" function in most browsers provides information on how to accept cookies, disable them or remove them.

Please note that if you choose to disable cookies, some parts of our website may not function properly.

Third party cookies

When you visit our website, you may receive cookies from third-party services we use, such as Google Analytics or advertising networks. These third parties use cookies to collect information about your online activities over time and across different websites or online services.

Updates to this Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. Please review this page periodically for any changes.


ARTICLE 9 AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in the state or province in which you reside, or that you are the age of majority in the state or province in which you reside, and that you have given us your consent to authorize any of your dependents. minors to use this Site.

SECTION 10-AMENDMENTS TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the Site. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

Contact us

Phone: +44 7389 675695

Emailinfo@arullo-shop.com

Address
Arullo by NA MEDIA AGENCY
Meerbeemdlaan 7, 3740 Bilzen, Belgium

Company number: 0792228989

Opening hours
Monday - Friday: 08:00-17:00